Arrival to Austria:

Vaccinated guests: Vaccination (with a vaccine licensed in the EU) is considered proof of a low epidemiological risk only when immunisation is complete. The proof is issued from the day of the 2nd vaccination. Regulations for those vaccinated with a single-use vaccine such as those from Johnson & Johnson remain unchanged. Recovered persons with one vaccination are also considered fully immunised. (Attention please vaccination certificate or digital)

Recovered guests: Please make sure you have your convalescent certificate with you.  (up to 6 months after illness with corresponding confirmation or with proof of neutralising antibodies, which must not be older than 3 months)

Tested guests: ANTIGEN: valid for 24 hours PCR: valid for 72 hours.

We ask you to bring your own FFP 2 mask for you and your children, as this is also required for activities outside the hotel; FFP 2 mask obligation applies to all in the food trade, in pharmacies, in public transport, in gondolas, etc.; compulsory FFP2 mask obligation for unvaccinated in the rest of the trade, recommended for vaccinated.

After fresh air and healthy exercise in the mountains, you and your loved ones need also a warm and safe place to stay.

Our apartments are the ideal place where you can live and linger independently and in a private atmosphere.

In special times, special protection and precautions are required for a safe and relaxing stay.

Hygiene has always been a top priority for us. We are cleaning the Apartments, with focus to hygiene, cleanliness and disinfect according to current hygiene standards.

The general areas are disinfected, cleaned and ventilated daily. Disinfectant dispensers are available in several places in the house.

In the case of a COVID-19 Lock Down, if Austrian borders be closed, local authorities close the house, if the ski area are shut down due COVID-19, you can either convert your down payment into a voucher that you can redeem at any other future time, or we will pay you back the entire amount paid.

We recommend all our guests take out travel cancellation insurance. One option is European travel insurance, which currently also insures Covid-19 diseases like any other unexpected serious illness.

For more information, please go to:

https://www.europaeische.at/en/service/travelmagazine/article/covid-19-information-on-travel-insurance

If you have any questions please feel free to contact us by telephone under +43 650 2121400 or by e-mail: apart@mall.co.at